Amenity Hub · 8 Property Types
Security and access features are the systems that control who enters a property and protect residents, tenants, and deliveries: gated community entry, controlled or keyless access (fobs, smartphone credentials), video surveillance, package lockers and secure mailrooms, and on-site security guard or door staff. The RESO Data Dictionary maintains a dedicated SecurityFeatures field, and access control is a near-universal expectation across residential and commercial leasing — the rise of e-commerce made secure package management (Amazon Hub, Luxer One, Fetch) a leasing differentiator rather than a nicety. The feature set spans multifamily, office, student housing, condo-hoa, senior living, self-storage, mixed-use, and medical office. Ilora.ai tracks access-system type and coverage, package-locker throughput and theft/loss rate, guard-service cost per unit, and the leasing conversion lift attributable to security features — then benchmarks security spend against comparable assets so operators can size the amenity to what the market actually pays for versus what erodes NOI as an unrecovered expense.
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Common Questions
Gated entry, controlled/keyless access, video surveillance, package lockers + secure mailrooms, and on-site guard or door staff — the RESO SecurityFeatures set. Secure package management is now a leasing differentiator given e-commerce volume.
Multifamily, office, student housing, condo-hoa, senior living, self-storage, mixed-use, and medical office. Self-storage and multifamily lead on access-control tech; office/medical lead on guarded lobbies + credentialed entry.
Ilora tracks access-system type, package-locker throughput and loss rate, guard cost per unit, and the leasing-conversion lift from security — benchmarking spend against comparables so the amenity is sized to what the market pays for, not unrecovered NOI drag.