Cookie Policy

Last updated: December 2024

Introduction

Ilora ("we," "our," or "us") uses cookies and similar tracking technologies on our website and platform. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

By continuing to use our platform, you consent to the use of cookies as described in this policy. You can manage your cookie preferences at any time through our cookie settings panel.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.

Types of Cookies We Use

Strictly Necessary Cookies

Always Active

These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies.

  • • Authentication and session management
  • • Security tokens and CSRF protection
  • • Load balancing and server routing
  • • Cookie consent preferences

Functional Cookies

Optional

These cookies enable enhanced functionality and personalization, such as remembering your preferences, language settings, and customization choices.

  • • Language and region preferences
  • • Dashboard layout preferences
  • • Theme and display settings
  • • Recently viewed properties

Analytics Cookies

Optional

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our platform.

  • • PostHog analytics for product insights
  • • Page view and navigation tracking
  • • Feature usage analytics
  • • Error and performance monitoring

Marketing Cookies

Optional

These cookies are used to deliver advertisements more relevant to you and your interests. They also help measure the effectiveness of advertising campaigns.

  • • Google Ads conversion tracking
  • • LinkedIn Insight Tag
  • • Retargeting and remarketing
  • • Campaign attribution

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies and recommend reviewing the privacy policies of these third parties:

  • Supabase - Authentication and database services
  • Stripe - Payment processing and billing
  • PostHog - Product analytics and insights
  • Google - Maps API and analytics

Managing Your Cookie Preferences

You can manage your cookie preferences at any time through our cookie consent banner or by clicking the "Cookie Settings" link in our website footer.

Additionally, most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser.

Browser Cookie Settings

  • Chrome: Settings → Privacy and security → Cookies
  • Firefox: Options → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Cookies
  • Edge: Settings → Privacy → Cookies

Cookie Retention

The retention period for cookies varies depending on their purpose:

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Remain until they expire or you delete them
  • Authentication cookies: 7 days (or until logout)
  • Preference cookies: Up to 1 year
  • Analytics cookies: Up to 2 years

Your Rights

Under GDPR, CCPA, and other privacy regulations, you have the right to:

  • • Access information about what cookies we use
  • • Opt out of non-essential cookies at any time
  • • Request deletion of your data
  • • Withdraw consent previously given

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Ilora
Email: admin@ilora.ai
Support: admin@ilora.ai