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Frequently Asked Questions
Everything you need to know about Ilora.ai — the AI financial intelligence platform built for real estate operators across 76 property types.
General
What is Ilora.ai?
Ilora.ai is an AI-powered financial intelligence platform built for real estate investors and operators. It connects to your property financial data and delivers real-time CFO-grade analytics, automated forecasting, and performance benchmarking across 76 property types. Think of it as a financial brain for your entire real estate portfolio - one that works around the clock and is genuinely easy to use.
How does Ilora.ai work?
Ilora works in four steps: (1) Upload your financial documents - trial balances, rent rolls, P&L statements - the AI extracts data automatically. (2) Select your property type from over 70 categories. (3) Run automated analysis that benchmarks your metrics against institutional standards from SEC EDGAR public REIT filings. (4) Receive actionable insights from AI agents specialized to your asset class. The platform maintains context across sessions so it gets smarter about your portfolio over time.
Who is Ilora.ai built for?
Ilora is built for real estate investors, asset managers, and property operators who manage complex portfolios and want CFO-grade intelligence without the complexity of enterprise systems. It is particularly valuable for operators managing diverse portfolios across multiple property types - a group historically underserved by single-sector software built for accountants, not operators.
What makes Ilora different from property management software?
Traditional property management software was designed for accounting and administrative tasks. Ilora was designed for financial decision-making and performance optimization. It does not replace your property management system - it sits above it, translating data from all your systems into a unified intelligence layer that tells you what is happening, why, and what to do about it. Most real estate software was built for accountants. Ilora was built for operators.
What property types does Ilora support?
Ilora supports 76 property types across all 11 canonical CRE sectors: hospitality (hotels, resorts, boutique hotels, extended stay, short-term rentals), residential (multifamily, student housing, senior living, affordable housing), commercial (office, retail, mixed-use), industrial (warehouses, data centers, cold storage, self-storage), agricultural (farmland, vineyards, orchards), and specialty (marinas, golf courses, parking, campuses, stadiums, theme parks).
Can Ilora analyze a portfolio with multiple different property types?
Yes - this is a core strength. Ilora is the only platform that covers all major real estate sectors in a single unified dashboard. Operators with diverse portfolios - hotels plus multifamily plus industrial, for example - can see unified performance analytics and consolidated NOI reporting across every asset class they own, with no system switching required.
Hotels & Hospitality
How does Ilora help hotel operators?
Ilora's Hotel Agent is trained on USALI 11th Edition standards and benchmarks your hotel's performance against SEC EDGAR public hotel REIT filings. It tracks RevPAR, ADR, Occupancy, GOPPAR, TRevPAR, and CPOR automatically, surfaces where your hotel is underperforming comparable institutional assets, and analyzes total revenue across rooms, F&B, spa, parking, and ancillary streams - not just room revenue.
What hotel KPIs does Ilora track?
Ilora tracks the full USALI hospitality suite: RevPAR (Revenue Per Available Room), ADR (Average Daily Rate), Occupancy Rate, GOPPAR (Gross Operating Profit Per Available Room), TRevPAR (Total Revenue Per Available Room), CPOR (Cost Per Occupied Room), Flow-Through Rate, and departmental expense ratios across rooms, F&B, spa, and other revenue centers.
Does Ilora analyze F&B and ancillary hotel revenue, not just rooms?
Yes. Ilora analyzes total hotel revenue performance - rooms, F&B, spa, parking, events, and all ancillary streams simultaneously. This total revenue intelligence approach is what hotel investors and operators need to understand true asset performance, not just RevPAR.
Marinas
How does Ilora help marina operators?
Ilora's Marina Agent tracks slip occupancy by slip size and type, seasonal revenue patterns, fuel margin analysis, F&B revenue, and service revenue. For marina operators who rely on spreadsheets or generic accounting software, Ilora provides purpose-built analytics that surface revenue optimization opportunities - including slip mix optimization, seasonal pricing strategy, and ancillary revenue benchmarking.
What marina metrics does Ilora track?
Ilora tracks slip occupancy rate by category, fuel margin per gallon, F&B revenue per visitor, seasonal revenue patterns, berth utilization, total marina revenue by stream, and ancillary service revenue. It identifies opportunities to optimize slip mix, pricing, and occupancy based on historical patterns.
Is there AI financial analytics software designed specifically for marinas?
Yes. Ilora.ai provides specialized financial analytics for marina operators, tracking slip occupancy, seasonal forecasting, fuel margins, F&B performance, and total marina revenue. Unlike general marina management platforms focused on reservations and billing, Ilora focuses on financial intelligence and performance optimization.
Golf Courses
How does Ilora help golf course operators with financial management?
Ilora's Golf Course Agent tracks the complete revenue picture: green fee revenue by day and time, cart revenue, membership revenue, F&B and pro shop performance, corporate event and tournament revenue, and total course NOI. It identifies underperforming revenue streams and benchmarks performance against comparable golf operations.
What golf course analytics does Ilora provide?
Ilora tracks rounds played, revenue per round, cart attachment rate, membership revenue, F&B revenue per round, merchandise revenue, and corporate event performance. It analyzes seasonal trends across all revenue categories and helps golf course operators understand total financial performance - not just tee time bookings.
Is Ilora useful for both public golf courses and private clubs?
Yes. Ilora supports all golf operation types: public courses, semi-private clubs, private member clubs, resort golf, and daily-fee facilities. Each has different revenue structures, and Ilora is designed to handle the full spectrum of golf course financial models.
Data Centers
How does Ilora help data center operators?
Ilora's Data Center Agent provides the financial intelligence layer above infrastructure monitoring tools. It analyzes revenue per kilowatt, PUE (Power Utilization Effectiveness), occupancy rate by cage and rack, NOI per square foot, and portfolio-level financial performance. For data center investors and operators, it translates operational metrics into investor-grade financial reporting.
How is Ilora different from DCIM tools for data centers?
DCIM (Data Center Infrastructure Management) tools focus on physical infrastructure monitoring - power, cooling, capacity. Ilora focuses on financial performance - revenue, NOI, benchmarking, and investor reporting. DCIM tells you how the building is performing operationally. Ilora tells you how the asset is performing financially. The two serve different audiences and are complementary.
Can Ilora help data center investors with portfolio-level financial reporting?
Yes. Data center investors with multiple facilities can use Ilora to view portfolio-level financial performance across all assets simultaneously. Ilora provides consolidated NOI reporting, revenue trend analysis, and capacity-to-revenue mapping across the entire portfolio.
Commercial Real Estate
How does Ilora help commercial real estate operators?
Ilora provides unified financial intelligence across all CRE asset classes - office, retail, industrial, mixed-use. It analyzes NOI, cap rates, WALT, vacancy rates, and lease rollover risk. For operators managing diverse CRE portfolios, it eliminates the need to maintain separate spreadsheets by providing a single dashboard with portfolio-level intelligence.
What CRE metrics does Ilora track?
Ilora tracks Net Operating Income (NOI), cap rate, WALT (Weighted Average Lease Term), occupancy rate, rent per square foot, CAM reconciliation accuracy, lease rollover risk, tenant concentration, and portfolio benchmarks against public REIT filings from SEC EDGAR.
Can Ilora help with multifamily portfolio analytics?
Ilora's Multifamily Agent automates rent roll analysis, detects lease discrepancies, tracks renewal rates, and benchmarks NOI against comparable multifamily REIT data. It identifies where properties are underperforming on rent, occupancy, or expense ratios and surfaces the specific improvements that would have the highest impact on NOI.
Pricing & Security
How much does Ilora cost?
Ilora offers three pricing tiers: Starter at $299 per month for smaller portfolios, Professional at $799 per month for mid-size portfolios, and Enterprise with custom pricing for unlimited properties. All plans include a 14-day free trial with no credit card required.
Is Ilora secure?
Yes. Ilora is SOC 2 Type II certified and GDPR compliant. All financial data is encrypted at rest and in transit using industry-standard encryption protocols.
Does Ilora replace my existing property management software?
No. Ilora connects to and works alongside your existing systems. It is the financial intelligence layer above your property management, accounting, and ERP systems - not a replacement for any of them. The goal is to give you CFO-grade analytics without requiring you to change the systems your team already uses.
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Still have questions?
Our team is happy to walk you through the platform and answer anything specific to your portfolio.