Catering KPIs.

Catering operations provide food + beverage service for events at off-premise locations (corporate offices, weddings, social events, sports venues, conventions). Real estate footprint is typically minimal — production kitchen + cold storage + dishwash + dry storage + small office, often 2,000-15,000 SF in industrial flex or commissary buildings. Performance is measured in booked event volume, average event value ($25-$200+/person), prime cost (COGS + labor, target ≤55%), and labor productivity per guest served. The category spans corporate catering (Aramark, Compass Group, Sodexo at scale), wedding + social catering (mostly local independent operators), institutional catering (school + healthcare + corporate cafeterias), and event-venue captive catering. There is no pure-play public catering REIT — operators include Compass Group plc (CPG.L LSE-listed, world's largest contract caterer), Aramark (ARMK), Sodexo (SDXAY ADR). Net-lease retail REITs (O, NNN, EPRT, ADC) hold no meaningful catering exposure. Ilora.ai ingests catering booking calendars, event P&L reports, prime cost analysis, kitchen + delivery vehicle scheduling, and contract / corporate-account documentation, then benchmarks against industry data + Compass / Aramark / Sodexo comparables.

14 definitions · Sector: FOOD AND BEVERAGE · Used by Ilora.ai specialist AI agents

NOI

Net Operating Income

Total revenue minus operating expenses (excludes financing and capital costs). The primary measure of property-level profitability.

NOI = Revenue − Operating Expenses

  • profitability
  • core
Cap Rate

Capitalization Rate

Net Operating Income divided by current property value. Expresses unleveraged annual yield as a percentage.

Cap Rate = NOI ÷ Property Value

  • valuation
  • core
DSCR

Debt Service Coverage Ratio

Net Operating Income divided by total annual debt service. Lender-required cushion measure; below 1.0 means NOI cannot cover debt.

DSCR = NOI ÷ Annual Debt Service

  • lending
  • risk
LTV

Loan-to-Value

Loan amount divided by property value. Lower LTV = lower lender risk.

LTV = Loan Amount ÷ Property Value

  • lending
  • risk
OER

Operating Expense Ratio

Operating expenses divided by gross revenue. Lower is better, but varies by property type (hotels run higher than triple-net retail).

OER = Operating Expenses ÷ Gross Revenue

  • efficiency
GRM

Gross Rent Multiplier

Property value divided by gross annual rental income. Quick valuation shortcut; less precise than cap rate.

GRM = Property Value ÷ Gross Annual Rent

  • valuation
  • shortcut
IRR

Internal Rate of Return

Annualized return on investment accounting for time value of money across the full hold period.
  • return
  • underwriting
CoC

Cash-on-Cash Return

Pre-tax annual cash flow divided by total cash invested. Measures the cash yield, not total return.

CoC = Annual Cash Flow ÷ Total Cash Invested

  • return
DCF

Discounted Cash Flow

Valuation method that projects future cash flows and discounts them to present value at a chosen rate.
  • valuation
  • underwriting
TTM

Trailing Twelve Months

A rolling sum of the most recent 12 months. Smooths seasonality for KPI comparisons.
  • period
  • core
COGS

Cost of Goods Sold

Cost of food and beverage products sold. Typically 28–35% for full-service restaurants.
  • cost
  • core
Prime Cost

Prime Cost

COGS plus labor cost. Industry benchmark target is below 60–65% of revenue.

Prime Cost = COGS + Labor

  • cost
  • core
Avg Check

Average Check

Total revenue divided by number of checks (transactions). Measures pricing + sales mix.
  • revenue
Turnover

Table Turnover

Number of times a table is occupied during a shift. Capacity utilization measure.
  • capacity

Sub-types

Sub-types within Catering.

Corporate / Contract Catering
Aramark, Compass Group, Sodexo — institutional contract catering.
Wedding + Social Catering
Mostly local independent operators serving weddings + social events.
Drop-Off / Office Lunch Catering
EzCater, Foodee — corporate office daily lunch delivery.
Sports + Stadium Catering
Levy Restaurants, Aramark, Centerplate — sports venue concessions + premium.
Boutique / Specialty Catering
High-end specialty caterers — kosher, vegan, ethnic specialty.
Healthcare / Senior Living Foodservice
Compass + Sodexo subsidiaries serving hospitals + senior living.

Amenities & features

7 amenities Ilora.ai tracks for Catering.

Production Kitchen

Commercial-grade kitchen for event-scale production; convection ovens, prep tables, refrigeration.

  • Production capacity (meals per shift)
  • Equipment CapEx amortization
Cold Storage / Walk-In Freezer

Walk-in cooler + freezer for prepared food + ingredient storage.

  • Cold storage capacity
  • Storage cost per event
Dishwash + Sanitation

High-volume dishwash + sanitation station for cleaning equipment + servingware.

  • Dishwash throughput
Dry Storage + Pantry

Dry goods + pantry storage for non-perishable ingredients.

  • Dry storage SF
Catering Truck / Van Fleet

Refrigerated delivery vehicles for off-premise event delivery.

  • Vehicle count
  • Delivery cost per event
Banquet Equipment Inventory

Tables, chairs, linens, china, glassware, flatware for off-premise events.

  • Banquet equipment inventory value
Office Space (Sales + Coordination)

Sales office + event coordination workspace.

  • Office SF

Industry reference

How the catering sector operates.

Market segments

  • Corporate office catering
  • Wedding + social events
  • Convention + trade show
  • Sports venue + stadium
  • Healthcare + senior living
  • School + university dining
  • Government / military / institutional

Operating models

  • Contract caterer (Aramark, Compass Group, Sodexo at scale)
  • Independent local catering operator
  • Restaurant + catering hybrid (restaurant + catering arm)
  • Stadium / venue captive catering
  • Drop-off / lunch delivery operator (EzCater partner)
  • Healthcare + senior living foodservice contract

Regulatory frameworks

  • FDA Food Code
  • Local health permits + restaurant inspection
  • OSHA worker safety
  • TIPS responsible alcohol service (where alcohol served)
  • Liquor licensing (event catering permits)
  • DOT delivery vehicle compliance
  • ServSafe certification
  • ADA Title III

Industry organizations

  • NACE (National Association for Catering and Events)
  • NRA (National Restaurant Association)
  • IFEA (International Festivals and Events Association)
  • CMAA (Club Management Association of America — venues)
  • BizBash (events industry publication)
  • Catersource

Comparable public REITs / operators

  • No public REIT pure-play. Public contract caterer operators: Compass Group plc (CPG.L LSE-listed, world's largest contract caterer, ~$50B mkt cap), Aramark (ARMK, ~$10B mkt cap), Sodexo (SDXAY ADR, French — global)
  • Local catering market is highly fragmented — no institutional consolidation
  • Net-lease retail REITs hold no meaningful catering real estate exposure

Documents Ilora.ai ingests

  • Catering booking calendar
  • Per-event P&L report
  • Prime cost analysis (COGS + labor)
  • Equipment + supply ordering log
  • Delivery vehicle scheduling
  • Corporate contract / account documentation
  • Health permit + ServSafe certifications
  • Liquor license (where applicable)
  • Wedding + social booking pipeline
  • Insurance binder (general liability + product liability)

Industry tools (we integrate with these)

  • Tripleseat (catering sales + management — leading platform)
  • Caterease (catering management)
  • Total Party Planner
  • Curate (event sales)
  • Better Catering Software
  • EzCater (delivery marketplace)
  • CaterTrax (institutional)
  • Toast for Restaurants (POS)
  • Restaurant365 (accounting)
  • MarketMan (inventory)

Frequently asked

Common questions about catering.

How is catering real estate different from a restaurant?
Catering operations have minimal customer-facing real estate — production kitchen + cold storage + dishwash + dry storage + small office in 2,000-15,000 SF industrial flex or commissary buildings. Restaurants have customer dining rooms requiring premium retail-grade locations + finishes + restrooms + bars + parking. Catering economics depend on event volume + per-event margin rather than dine-in covers. Real estate is functional + low-cost; restaurant real estate is location-driven + premium-cost.
Who are the largest catering companies?
The catering industry has three global giants: Compass Group plc (CPG.L, ~$50B mkt cap, LSE-listed, world's largest contract caterer with ~600,000 employees), Aramark (ARMK, ~$10B mkt cap, US headquartered), and Sodexo (SDXAY ADR, French — global). These three dominate corporate + healthcare + education + sports venue catering. Wedding + social catering is highly fragmented at the local level. Drop-off + office lunch catering aggregates through EzCater + Foodee marketplaces. Stadium catering specialists: Levy Restaurants (Compass subsidiary), Centerplate (Sodexo subsidiary), Aramark Sports + Entertainment.
What is a commissary kitchen?
A commissary kitchen is a centralized commercial kitchen used by multiple food businesses — caterers, food trucks, ghost kitchens, small restaurants — under shared-kitchen membership or per-hour rental. Members get access to commercial-grade equipment + cold storage + sanitation without the CapEx of building their own kitchen. Commissary kitchens fill the gap between catering operations + ghost kitchens (CloudKitchens, REEF) + food incubators. Pricing typically $25-$60/hour or $1,500-$5,000/month membership for full access. The model enables small caterer entry without major capital + real estate commitment.

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